Shipping Information
Delivery timing and order updates
Clear guidance for ready-stock and made-to-order items, including dispatch timing, delivery updates, and what customers can expect after checkout.
Delivery options
For any questions, please contact us . We also offer overseas delivery, so feel free to reach out for arrangements.
Express — ready stock, available now
Estimated timing
Same day when ordered before 5 PM SGT
Details
Order before 5 PM SGT for same-day delivery. Orders placed after that will ship on the next business day, or on your selected date.
Standard — pre-order, made to order
Estimated timing
Approximately 14 days
Details
Crafting time is approximately 14 days. You will be notified as soon as your order ships.
Order issues
If there are any issues with your order, please contact us within 24 hours of receiving it.
Sharing your order number and a short description of the issue will help us assist you more quickly.
Delivery notes
If no one is available to receive the parcel, the delivery partner may arrange a follow-up attempt or contact the customer directly.
For address changes after checkout, customers should reach out as soon as possible so the team can help before dispatch.