Every order is handled with care from checkout to doorstep.
1. Select Your Delivery Date & Time On the product page, choose your preferred delivery date and time slot before adding your item to cart. This ensures we can prepare your flowers to arrive when you need them.
2. Place Your Order Complete checkout — you’ll receive an Order Confirmation Email instantly.
3. Order Processing Ready Stock: Ships the same day if ordered before 5 PM SGT. Pre-Order: Crafted just for you, taking 2–3 weeks before dispatch.
4. Personalised Follow-Up (Pre-Orders Only) If your item is a pre-order, one of our specialists will contact you promptly after your order is placed to: - Confirm the expected delivery date. - Provide progress updates while your piece is being crafted.
5. Delivered with Care Our delivery team ensures your flowers arrive exactly as pictured, ready to delight.
Extra Notes - Same-day delivery available for selected ready stock. - Any enquiries, please Contact Us
Global Delivery with Personalised Care
Every order is handled with care from checkout to doorstep.
1. Place Your Order Select your design and complete checkout — you’ll receive an Order Confirmation Email instantly.
2. Personalised Follow-Up Within 24 hours, one of our International Shipping Specialists will contact you by email to: - Confirm your delivery details. - Provide an estimated arrival date. - Share packaging and care information for your order.
3. Order Processing We prepare your order for shipment with protective packaging to ensure it travels safely.
4. Dispatch & Tracking Once your order is shipped, you’ll receive a Tracking Email with a link to monitor its journey in real time.
5. Delivered with Care We partner with trusted international couriers to ensure your flowers arrive beautifully intact and ready to be enjoyed.
Extra Notes - International deliveries typically arrive within 7–10 business days after dispatch (timelines may vary depending on destination and customs clearance). - Complimentary delivery may be available in selected regions — check our announcement bar or checkout page for current offers. - We cannot deliver to P.O. Boxes or restricted zones. - Any enquiries, please Contact Us
Toujours Des Fleur
Experience the elegance of real flowers that last for YEARS, not days.
